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FAQs

We are always happy to answer your questions about Pacific Park.  Here are the questions that we get asked most often.  If the answer to your question is not here, please feel free to call us at
(310) 260-8744.

 

Planning Your Visit

Where is Pacific Park located?
Pacific Park is located on the historic Santa Monica Pier at 380 Santa Monica Pier, Santa Monica, CA.

What are the operating hours?
Pacific Park strongly recommends that you call (310) 260-8744 or visit our online calendar prior to your visit to verify operating schedules.  Park opening/closing times as well as operating schedule for rides vary significantly by day of week and season!  Pacific Park is an outdoor amusement park and operations are always dependent on the weather.  Operating schedules may also be impacted by private events. 

Where can I park, and how much does parking cost?
Parking for Pacific Park is available in City of Santa Monica parking lots located both on the Pier structure and adjacent to the Pier. There are also a number of additional lots located nearby.  Parking fees vary by season. Current rate information and parking lot locations are available through the City of Santa Monica at http://parking.smgov.net/

How much time should I plan to spend at Pacific Park?
The time you spend at Pacific Park will vary depending on the number of activities you choose to enjoy. Guests typically spend 2 to 3 hours enjoying Pacific Park.

Is there food available in Pacific Park?
Pacific Park offers a wide range of food options in our ocean-view food court.  For a complete listing of our food outlets, click here.

Are there other things to see and do near Pacific Park?
Pacific Park is located on the historic Santa Monica Pier in the heart of beautiful Santa Monica, California.  The Park is within easy walking distance to many of Santa Monica’s favorite sites.

What is the weather like?
Like all of Southern California, Santa Monica is famous for year-round mild and mostly sunny weather.

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Pricing and Admissions

Do I need to pay to enter Pacific Park?
Pacific Park is LA’s only admission-free amusement park.  There are no fees to enter the Park.  Visitors who wish to ride our rides or play our games pay only for the rides and games they choose.

How much does it cost to ride the rides?
Pacific Park offers both individual ride ticket and unlimited-ride options to enjoy our 12 exciting rides.   Ticket prices are subject to change without notice.

What if I purchase an all-day wristband and it rains?
Rain showers seldom last for very long in Santa Monica.  When inclement weather moves into the area, Pacific Park does close some rides based on weather and safety conditions.  Generally weather closures last for a very short period of time.  Should the weather require a longer closure, Park management will assist guests with ticket and wristband questions.

What forms of payment does Pacific Park accept?
Pacific Park accepts cash as well as all major credit cards – MasterCard, Visa, American Express and Discover – at all of our ticket booths, food outlets and gift shop. 

Can I buy my tickets online?
Yes, you can buy Unlimited-Ride wristbands and more at our online store.  Check our website regularly for web-only discounts or subscribe to The Loop and get email offers and discounts!

I’m having trouble with my online ticket order, what should I do?
For assistance with online ticket orders, please call (310) 260-8744, Ext 253.

What should I do if I can’t print my online tickets?
If you are unable to print the confirmation papers for your online tickets, please note your 8-digit confirmation number.  Our ticket booth personnel can confirm your order using that number when you arrive at the Park.  Please have a photo ID with you to confirm your purchase.

What if I have unused ride tickets?
Pacific Park individual ride tickets do not expire.  Your unused ride tickets can be used during any future visit to Pacific Park.

Does Pacific Park accept traveler’s checks?
Pacific Park does accept traveler’s checks for payment with a valid, government issued photo ID.

Does the Park offer group discounts?
Pacific Park offers a variety of discounts to groups of 10 or more guests. Click here.

Is there a discount for AAA/CAA members?
Pacific Park participates in the AAA/CAA Show Your Card and Save program.  Just present a valid AAA or CAA membership card at our ticket booth to receive your discount.  You can save even more when you purchase your unlimited-ride wristband online through Auto Club of Southern California.

Do you offer discounts to military personnel and families?
Pacific Park offers a 15% discount to all active duty military personnel and immediate family members accompanying them.  Please present a valid United State Military ID card at the ticket booth to receive your discount.

Is there a discount for senior citizens?
At this time, Pacific Park does not offer a discount for AARP members or senior citizens.

Does Pacific Park offer a Travel Agent discount?
The Park does not offer a Travel Agent discount at the ticket booths.  Travel Agents coming into the Los Angeles area who wish to visit the Park should contact our Marketing Department via email or by calling (310) 260-8744, Ext. 253 to make arrangements.

Can I buy gift certificates for Pacific Park?
Gift certificates are available through the Pacific Park Marketing Department at (310) 260-8744 x225.

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Park Information

How many rides does Pacific Park have?
Pacific Park offers 12 exciting rides.  In addition, visitors can also experience our fun-filled Rock Wall and EuroBungy attractions.

How many midway games does the Park have?
The Park has 21 challenging midway games to test your skill for a chance to win cool prizes!

How much does it cost to play the games?
Our fun-filled midway games range in cost from $2.00 to $5.00 per play depending on the game and level of play.

Is smoking permitted in Pacific Park? What about on the Pier?
Smoking is prohibited throughout Pacific Park. Smoking is also prohibited in all areas of the Santa Monica Pier except for designated smoking areas.

What is The Loop and how can I join it?
The Loop is Pacific Park’s online community offering cool, members-only discounts and offers.  Visit our website and join today!

What happens if it rains during my visit?
Rain showers seldom last for very long in Santa Monica. When inclement weather moves into the area, Pacific Park does close some rides based on weather and safety conditions.  Generally weather closures last for a very short period of time. Should the weather require a longer closure, Park management will assist guests with ticket and wristband questions.

Does Pacific Park offer stroller and wheelchair rentals?
Due to space constraints, Pacific Park is not able to provide either wheelchair or stroller rentals.

Are pets allowed in Pacific Park?
Pets and other animals are not allowed to be inside Pacific Park. Only qualified service animals accompanying Guests with Disabilities are allowed entry into the Park.

Are there lockers available?
A limited number of lockers are available for rent at Pacific Park. Locker rentals and information are available at Pier Gear gift shop in the Park.

Are there automatic teller machines (ATM’s) available in Pacific Park?
There are 4 ATM machines available in the Park at conveniently placed locations including Coffee Bean & Tea Leaf. 

Can I bring in my own food and beverages?
Pacific Park does not restrict outside food and beverage.

Does Pacific Park have a dress code?
Pacific Park does not have a formal dress code. Guests are encouraged to dress comfortably for the beach environment and weather forecast (don’t forget your sunscreen!). 

What should I do if I lose sight of my child?
Our uniformed security officers are trained to deal with lost children. If you lose sight of your child please advise the nearest Pacific Park security officer or ask any uniformed employee to direct you to our administrative offices.

What is Pacific Park’s policy on alcoholic beverages?
No alcoholic beverages are allowed in Pacific Park. City of Santa Monica municipal code prohibits any alcoholic beverages on the Pier except beverages purchased and consumed within restaurants with the appropriate license to serve. 

What should I do if someone in my family needs first aid?
Pacific Park security officers are trained to handle any minor first aid needs. In addition, the Los Angeles Harbor Patrol substation located on the Pier maintains a staff of trained emergency first aid personnel.  If you or a family member needs assistance, please advise the nearest Pacific Park security officer or ask any uniformed employee to direct you to our administrative offices.

Are there facilities for nursing mothers and diaper changes?
Diaper changing tables are provided in both men’s and women’s restrooms at Pacific Park.  The Park does not have a specific facility for nursing mothers.

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Ride Information

Do the rides have height requirements?
To ensure the safety of all guests, Pacific Park does enforce minimum and/or maximum height requirements on all of our rides.  These requirements are clearly posted at the entrance to each ride and at our ticket booths.

Are there rides for small children?
All of the rides at Pacific Park are family-friendly.  Small children may ride most of the rides at the Park, although some rides may require that they be accompanied by a parent.  Specific ride access information is clearly posted at the entrance to each ride.

Do parents need tickets or wristbands to ride with their small children?
Small children are able to safely ride a number of the rides in Pacific Park without an adult.  Parents wishing to accompany their children on rides must have the appropriate tickets or wristband.

Can I ride the Ferris wheel and other rides alone?
Most of the rides at Pacific Park are available to single boarding guests.  The exception to that policy is our signature Pacific Wheel Ferris wheel. 

Is Pacific Park handicapped accessible?
Please read our Guests with Disabilities for full information on handicapped accessibility.

Are there restrictions for exceptional size riders on some rides?
There are no formal restrictions at Pacific Park for guests of exceptional size, however, the manufacturer design of the safety bar and/or harness systems of some rides may make it difficult to safely access those rides.

Can I bring my camera or video recorder on the rides?
Pacific Park does not restrict the use of cameras and video recorders for personal, non-commercial use.   Due to safety restrictions, some cameras and/or video recorders may not be permitted on the rides.

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Special Arrangements

Does Pacific Park offer birthday party programs?
Pacific Park offers a variety of birthday party options that are fun for everyone.

I want to have a private party at Pacific Park, who should I contact? 
Pacific Park is a great location for your next private party or company event.  For detailed information, contact Senior Event Sales Manager, Kristin Wasiluk, at (310) 260-8744 Ext 258 or visit the Private Parties area on our website.

I would like to propose to my girlfriend/boyfriend while riding the Pacific Wheel Ferris wheel, how can I make arrangements? 
Our signature ride, the Pacific Wheel, has been named one of the most romantic locations in Southern California.  To make arrangements to “pop the question” on this LA icon, please contact our Marketing Coordinator at (310) 260-8744, Ext. 225 

Can I get married at Pacific Park? 
The beautiful ocean-front location of Pacific Park makes it an ideal setting for your wedding, reception or rehearsal dinner.  For detailed information, please contact Senior Event Sales Manager,Kristin Wasiluk, at (310) 260-8744, Ext. 258.

Are commercial filming/photography permitted in Pacific Park?
Pacific Park is private property.  Commercial filming and or photography are prohibited without prior arrangements with the Park and Pier.  Please contact Kristin Wasiluk, at (310) 260-8744, Ext. 258 to make arrangements.

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